By accessing and using Passportsubmission.com, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
Passportsubmission.com is an independent company that provides assistance with U.S. passport applications. We are not affiliated with or endorsed by any government agency. Our services include application preparation, document review, and submission assistance.
Users are responsible for providing accurate and complete information in their passport applications. You agree to provide truthful information and understand that providing false information may result in legal consequences.
All fees for our services are clearly stated on our website. Government fees are separate and are paid directly to the appropriate government agencies. All payments are processed securely through our payment partners.
When we evaluate refund requests, we consider whether your order is complete. If it is complete, it is not eligible for a refund as resources have already been used. Please understand that issuing a refund does not imply we are at fault, and we may take legal action to collect any remaining balances. In case of application denials due to our mistakes, we offer a money-back guarantee, excluding government fees. Refunds may only be requested within 60 days of the purchase date.
We take your privacy seriously. All personal information is handled in accordance with our Privacy Policy. We use industry-standard security measures to protect your data.
Passportsubmission.com provides assistance services but cannot guarantee approval of passport applications. We are not responsible for delays or denials by government agencies. Our liability is limited to the service fees paid.
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.
If you have any questions about these Terms & Conditions, please contact us through our website or customer service channels.
Last Updated: October 21, 2025